Have your parts and accessories delivered within 24 hours.
- All orders placed before 4:30 p.m. are dispatched the same day.
- The possibility for repairers to have products delivered directly to their own customer and to save precious time.
- A purchasing department that manages more than 5 million references and places daily orders with hundreds of suppliers.
- A 9,000 m² storage warehouse managed by experienced teams capable of shipping thousands of parts and accessories every day.
- Stock management to maintain optimal quality of our stock, with one of the best service rates on the market.
Support and services
We support you to facilitate your research and your procedures.
- A team of 25 Sales Advisors spread across France to support our customers in their choices, advise them and monitor their initiatives.
- A telephone Customer Relations service available from Monday to Friday to respond to all requests.
- A Technical Department equipped with a powerful parts search tool capable of responding to all requests for quotes within the hour.
- Device database regularly enriched: millions of devices and use cases as well as exploded views
- A Quality department for the treatment of disputed files within 24 hours.
- A marketplace to promote the circular economy and make good deals !
Tools designed for professionals to increase efficiency!
- Access to our entire product catalog with instant visualization of prices, available stock and order tracking.
- A biannual buying guide (Focus) to find the essentials of our offer.
- Regular promotional offers: destocking, Les bons plans SDS ( good deals every month), unbeatable prices thanks to GEM selections (selection of spare parts in large household appliances) and other promotions to find on the website and in our e-mailings!
- Pop-up shops to discover new products or be guided by seasonal selections!